Service excellence

Interstate Bus Lines pride ourselves in delivering excellent service to the communities in which it is operating. Our service credo is underpinned by the commitment to safety, reliability and quality service. Out of the 33 000 monthly trips, spanning a total of just over 17 million kilometres annually, service level execution standard is 99.7%. This far surpasses those of national passenger services of its fleet size in the country.


  • The 237 buses travel a total of 17 million kilometres per annum
  • The buses have a fuel consumption of 7.1 million litres per annum.
  • The company employs 700 employees, whom on average each have three dependants; hence the economic spin-off that reaches around 2175 people.
  • With a monthly salary bill of approximately R12 million, the company plays a crucial part in the financial sustainability of the Bloemfontein, Botshabelo and Thaba Nchu areas (BBT).


We cater very competently for special or private occasions. A customer can hire 65 or 100 seater buses for a period of time. Great occasions like the annual ZCC meeting at Moria are excellent examples of how we support our customers and commuters.

Regular special hires are also catered for in and around Free State Province, including Brandfort, Wepener, Virginia, Welkom, Bloemfontein, Thaba Nchu, Botshabelo, Ficksburg and more.

Please contact us now for a quotation.


We host an exceptional driver training programme to assist and equip prospective drivers with the necessary skills and knowledge to safely and professionally operate large vehicles such as buses and trucks.

Our driver training academy features technology-based and practical driver assessment and training.

Please contact our skills development facilitator for more information on the course contents and other training services we offer.