Service excellence

Interstate Bus Lines pride ourselves in delivering excellent service to the communities in which it is operating. Our service credo is underpinned by the commitment to safety, reliability and quality service. Out of the 33 000 monthly trips, spanning a total of just over 17 million kilometres annually, service level execution standard is 99.7%. This far surpasses those of national passenger services of its fleet size in the country.


  • Founded in 1975, IBL has grown to become a significant transportation company. In 2025, IBL will celebrate its 50th anniversary.
  • Started with just 4 buses, IBL has expanded over the years and currently operates a fleet of 235 buses. This fleet includes 9 sub-contractor buses.
  • The average age of IBL’s bus fleet is 7.2 years. This is well below the industry norm of 15 years for commuter buses.
  • IBL’s operational fleet consists of 123 bus trains and 112 solo’s/rigids. Utilises 224 MAN vehicles, 4 Iveco, and 7 Mercedes-Benz buses.
  • Performs an impressive 33,000 trips every month.
  • Maintains a service level execution standard of 99.7%.
  • Transports around 25,000 passengers daily, operating 7 days a week.
  • Covers a substantial distance of 16 million kilometers annually. This averages to about 1.3 million kilometers per month. Equivalent to traveling around the Earth 33 times.
  • Consumes a total of 6.3 million liters of fuel per year. Averaging 525,000 liters each month. To put it in perspective, this is like using the fuel of 11,666 VW Polo cars.
  • Employs a workforce of 600 full-time employees, including 119 technical employees who maintain the fleet.


We cater very competently for special or private occasions. A customer can hire 65 or 100 seater buses for a period of time. Great occasions like the annual ZCC meeting at Moria are excellent examples of how we support our customers and commuters.

Regular special hires are also catered for in and around Free State Province, including Brandfort, Wepener, Virginia, Welkom, Bloemfontein, Thaba Nchu, Botshabelo, Ficksburg and more.

Thebe “Rammie” Ramathebane is waiting for your call on 051 408 7000 or email for all your private hire enquiries.


We host an exceptional driver training programme to assist and equip prospective drivers with the necessary skills and knowledge to safely and professionally operate large vehicles such as buses and trucks.

Our driver training academy features technology-based and practical driver assessment and training.

Please contact our skills development facilitator for more information on the course contents and other training services we offer.