We offer our services through various depots that are strategically located to be as close to our customers as possible.
CENTRAL PARK (Operating hours: Monday to Sunday from 05:30 to 21:45)
Central Park is located in Hanger Street and is the central rendezvous point for commuters and buses in the Bloemfontein area. The main ticket selling point is also situated there with up to ten friendly cashiers serving our commuters. There are also offices of Passenger Liaison and Helpdesk at Central Park where passengers are helped with their tags’ problems and complaints about our service.
Peak hours are from 04h15 to 08h00, mostly due to buses arriving from Thaba Nchu and Botshabelo. In the afternoon, Central Park is also the rallying point for commuters returning or arriving from the Bloemfontein suburbs on their way home. Afternoon peak hours are from 15h00 to 18h30.
Phomolong is situated in Dr Belcher Road, Bloemfontein. Buses that have transported the passengers from Botshabelo and Thaba ‘Nchu are dispatched from here. Phomolong also features a wash bay, where all the buses are washed, cleaned and refuelled before taking departing for the next shift.
Personnel, called Shunter Drivers, are responsible for refuelling the buses and moving them through the washer and wash bay where the interior is cleaned. Phomolong is also a place where drivers can relax and rest between shifts.
BOTSHABELO (Operating hours: Monday, Wednesday, Friday and Sunday from 09:00 to 17:00 / Tuesday, Thursday and Saturday from 09:00 to 13:00)
Botshabelo is the main overnight depot for the company. The bulk of the fleet spends the night here to take up shifts early in the morning.
This depot is also responsible for a large number of special hires during the week, and especially weekends.
BOTSHABELO MALL (Operating hours: Monday to Sunday from 09:00 to 16:30)
During 2016, a ticket office was opened in Botshabelo Mall, located in Jazzman Mokhothu Road, Botshabelo. What was originally planned as a temporary location for the ticket offices, is now servicing a large number of the customers who reside in or travel from the area surrounding the Mall.
The ticket office has three ticket selling points, and the operating hours coincide with that of the mall.
THABA NCHU (Operating hours: Monday to Friday from 07:00 to 17:30 / Saturday from 07:00 to 16:00 / Sunday from 07:00 to 17:00)
Thaba ‘Nchu depot is where it all started. This was the original depot from which operations were managed. Today, Zone 1 depot is also situated at Thaba ‘Nchu.
As the company grew, Thaba ‘Nchu depot became too small to accommodate the buses that needed to stay overnight. Thus, the 50-odd buses spend the night at Zone 1 depot, and by day, operations are handled from Thaba ‘Nchu depot.
Both Botshabelo and Thaba Nchu depots have tickets offices where IBL passengers can load their tags.
ARCADE WALK-THROUGH (Operating hours: Monday to Friday from 09:00 to 18:00)
Our brand new ticket office is located on the first floor of the Arcade Walkthrough, in the CBD of Bloemfontein.
It has three ticket selling points and is a good alternative for customers who would prefer to avoid the long queues in our Central Park ticket office.